Alitalia (IATA: AZ) was a former flag carrier in Italy established in 1946. It
ceased operations in October 2021, and was substituted by ITA Airways. It
had a mixture of Airbus and Boeing passenger planes flying to over 100
destinations with its base at Rome-Fiumicino.
Online Booking Process:
- Go to the official web-site of Alitalia/ITA Airways or to the application.
- Choose the type of the trip (one-way, round-trip or multi-city), enter the place of departure, arrival, dates and add the passengers and the cabin class.
- Check the suggested flight and price options; in case you want to, select seat or any options (priority, luggage).
- Name of the passengers, passport, and their contact details must be given.
- Use a credit or debit card (and about 6 euros in e-service charges) to make a payment.
- Receive an email as reservation confirmation with your PNR and e-ticket.
Offline Booking Process:
- Go to your local ticket office or phone.
- Provide your passport along with the dates, times, and locations of your trip.
- Pay with the card or give a note to the cashier.
- Get your e-ticket or PNR.
- Travel by checking 24 hours later in the airport or online.
Manage Booking Process:
- Visit ITA Airways - make a booking or my flights on the official site or by ITA app.
- Type in your last name and your six letter booking code (PNR).
- Depending on the regulations of the fare, you may change the dates, hours, route, seats, baggage, meals and lounge.
- Depending on the type of ticket, refunds or vouchers offered differ as well as online cancelation is made subject to the prices.
- Select your seated positions, get your boarding passes online and then check-in on the site or on the application.
- Contact the Customer Center to make a group reservation, get special assistance, change names, get Volare prizes or multi-city fares.
Cabins Classes:
Alitalia Airlines' economy class was always guaranteed to be affordable
without sacrificing comfort. It offered customized benefits and services for
every kind of travel.
Economy Class:
Alitalia Airlines' economy class travel was always guaranteed to be affordable
without sacrificing comfort. It offered customized benefits and services for
every kind of travel.
Premium economy:
For a little more money, you may have a more comfortable flight with better
service by flying in premium economy. All long-haul international flights
offered premium economy.
Priority boarding and a check-in station reserved for Premium Economy
passengers were available to travelers on the ground.
Business Class:
Medium-haul flights offered the Business Class service, which provided
customers with specialized services to ensure the most pleasant and
pleasurable travel experience.
First-class
The First Class was called Magnifica, the airline top rated top cabin class full
of services.
Passengers of Magnifica are provided with the opportunity to enjoy the
benefits of priority check-in and boarding with SkyPriority, as well as free
baggage allowance with two pieces that should not exceed the weight of 32
kg.
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