Avianca (IATA: AV) is a Colombia flag carrier based at Bogota that was
founded in 1919 and is ranked second old airline company currently flying in
the world. It is based at Bogot and has its flights across over 74 destinations in
the Americas and Europe with a fleet of aircrafts in Boeing 787 Dreamliner
and Airbus A320 and others. Avianca is the member of Star Alliance that
offers Economy, Business, and Premium cabins as well as the LifeMiles
reward program.
Online Booking Process:
- Launch Avianca mobile app or visit the Avianca.com.
- After putting the details of your travel i.e. Specify the dates, the number of passengers, the cabin class, and the cities of departure and arrival, and then press Search.
- Check the flights at hand, including round-trip ones, single, and multi-city flights. In case of the requirement, choose the tab on Multi-City.
- Select your flight, your type of cost, seat, category of luggage and whatever miscellaneous (e.g. insurance or sporting goods).
- Fill in the details of the traveler, and payment and then complete the booking.
Offline Booking Process:
- To speak with a representative, contact Avianca call center by, for example, dialling +1-844-382-2225 (24/7 support) in the United States and following the IVR.
- Book your flight schedule, the mode of payment, the passengers, the dates, the names of the city of departure, arrival as well as the cabin.
- In the call, you can request the agent to take your financial data and schedule your travel.
- At the moment when you prefer to reserve on true, you can visit an Avianca office nearby or a counter at one of the closest airports; offices are opened at international airports worldwide.
- Confirm your ticket by getting your schedule, reservation number and either paper or electronic ticket.
- Confronting the future: The contact details will be handy in case of future adjustments, cancellations, or additions.
Manage Booking Process
- Navigate to Manage Booking on the Avianca application or website. Type in your surname and booking code.
- View reservation: view the itinerary, flight information, and status.
- To switch flights, choose "Change flight." Choose a new time and day, pay any fees, and adjust the fare.
- Include services: Select lounge access, priority boarding, meals, seats, luggage, and upgrades.
- Cancel/refund: in accordance with the fare regulations, cancel or request a refund.
Cabins Classes
Avianca has two cabin classes: Business and Economy. Benefits, services,
and facilities vary by class. Discover the ins and outs of each Avianca cabin
class as you continue reading.
Economy Class
The airline's cheapest cabin class is called economy. There are three different
economy class fares available: Super Promo, Econo, and Flexi. Although the
in-flight amenities and seating are the same for all fares, travelers who
purchase a more expensive ticket do benefit from additional benefits including
seat preference and complimentary cancellations and modifications.
Premium economy
The airline's Business Class is a good option for those who want to go up from
Economy.
Class Business
If there are still seats left in Business Class, passengers who have reserved
Economy Class can upgrade at the last minute at the airport or using
Aerovias' Plusgrade Auction System.
First-class
There isn't a First Class cabin on the airline. The airline's top cabin class is
called Business Class.
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